This is a tutorial on how to create a new program/list with all your non-donors.

1. Go to the 'Programs' tab in the 'Contact View' and click on 'View Programs' on the top right.
   
   
   
   Click the New Program button to create a new program. You will be prompted for a name for the program. Be sure not to enter a name that is already in use for another program. Let's call this program "Non-Donors".

2. Click View List View to see your contacts in a list view.
   
   
   
   Click the 'Check All' button and then click the 'Update Program'.

3. This will open the 'Manage Programs' tool.
   
   
   
   Select the "Non-Donors" program from the top drop-down or use the 'Choose Program' button.
   Select the 'Update based on Selected Names' radio button.
   Click 'Update'.
   
   
   
   Click 'Yes'.
   Now all your contacts are in our "Non-Donors" program

4. Go back to the Manage Programs tool (Tools>Manage Programs) Select the "Non-Donors" program from the top drop-down or use the 'Choose Program' button.
   This time select the 'Update based on Transactions' radio button.
   
   
   
   Change the 'Update to' drop-down to 'No' (middle right side).
   Select the 'Type of Transaction' - 'Payments' and highlight the 'Donation' category.
   Click update.

You are now left with a program that includes only contact who have not given you any payments in the 'Donation' category.
(You can repeat the last few steps to exclude other transaction types and/or other categories.)