Note: If you are new to Word Merges (you are using the "Built-in" letters for occasions), you'll need to set up a Template in word that has your letter and the fields. There are some sample templates on your computer at C:\Chabad Management System\Sample Templates. Once word opens, click the Merge to Email button. See http://support.chabadms.com/KB/a308/.aspx for some more details on Merging to Emails where the same principle applies. For detailed instructions on occasion reports and letters, see
Feature implemented in version 9.5.11
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