Note: If you are new to Word Merges (you are using the "Built-in" letters for occasions), you'll need to set up a Template in word that has your letter and the fields. There are some sample templates on your computer at C:\Chabad Management System\Sample Templates.
Once word opens, click the Merge to Email button. See http://support.chabadms.com/KB/a308/.aspx for some more details on Merging to Emails where the same principle applies.
For detailed instructions on occasion reports and letters, see
Feature implemented in version 9.5.11
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add email@example.com to your trusted senders list in your email software.